Scotland's expert in whiplash injury claims

Let us deal with everything (including the insurance companies) while you recover from the road traffic accident that wasn’t your fault.

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Whiplash injuries from road traffic accidents are often regarded as minor but in reality, they can have truly painful and significant consequences.

Insurance companies often view whiplash as a questionable injury that people use to exaggerate or fake personal injury claims. However, we know being in a crash can cause serious damage to the neck and shoulder muscles.

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Can I claim whiplash compensation?

If you were in an accident that was caused by someone else’s negligence, you may be able to claim whiplash compensation.

At Digby Brown, we see first-hand the serious consequences of whiplash injuries. In a number of cases, people who have suffered whiplash can be left unable to work for a significant period of time.

How long do I have to claim?

If you have been involved in an accident which resulted in a whiplash injury, you have 3 years after the date of the crash. If a child under 16 was involved, you can claim compensation at any point until they turn 19, regardless of what year they were injured.

What are the different grades of whiplash?

Medical professionals often classify whiplash injuries into three grades:

Grade I or Mild whiplash injury – mild neck pain and stiffness, headaches, and tenderness in the neck and shoulders.

Grade II or Moderate whiplash –moderate neck pain and stiffness, headaches, and muscle spasms.

Grade III or Severe whiplash injury – Several symptoms may be present including those described in mild and moderate whiplash injury. Neurological symptoms such as numbness or tingling in the arms or hands may also be present.

How much am I likely to receive for my whiplash injury compensation?

What you receive is based on how the injury impacts your life. It has to be properly calculated, justified and proven with thorough calculations that are then backed up by supporting evidence.

The final compensation you receive is made of several smaller payments known as “heads of claim” which include: the pain and suffering caused by your injury, any loss of earnings or pension, any loss of a loved one during the accident & the cost to cover help from close relatives or friends.

How do I claim for whiplash?

If you or any of your passengers have been injured, then seek medical attention as soon as possible. If you are the driver, you need to inform your insurer that the incident has happened. If the police did not attend the scene, you should call them within 24 hours on 101 if you were not able to exchange details with the other driver, if anyone was injured or you think the other driver was breaking the law; for example, under the influence of alcohol or drug.

Occasionally, the other driver may refuse to give their details. Section 170 of the Road Traffic Act 1988 confirms it is illegal for a person to not give you their details in the event of a crash. In the event a driver refuses to exchange information, you should report their vehicle to the police and obtain a police reference number. This may then prove to be another valuable piece of evidence. Even if the other driver has no insurance, it is still possible for us to act on your behalf. Please get in touch with us for more advice on your situation.

What if the other driver refuses to provide details?

How is whiplash diagnosed?

Whiplash is typically diagnosed based on a person's symptoms, medical history, and physical examination. They may also check for neurological symptoms & imaging tests such as X-rays, CT scans, or MRIs may be ordered.

How will my case be funded?

We have our own no win no fee funding model: Compensate. This provides funding to allow your traffic accident claim to be fully investigated, employ the best experts and secure the maximum compensation at no financial risk to you.

We do not charge you any money upfront OR during the case. We agree a percentage of your compensation at the very start which you pay us on successfully concluding your case.

If your case is unsuccessful - you don't pay anything - it is risk free.*

* T&Cs apply - you must accept our advice and tell the truth about the circumstances and injuries sustained.

What our clients say...

“Declan at Digby Brown was first class from start to finish - there was no hassle and anything I was unsure of he sorted it.

“He gave me great advice and was a lovely person to deal with.”

“My solicitor was brilliant. He was really down to earth and so helpful.

“I can’t thank him enough for all he did for me. He was there for me every step of the way”

Why use Digby Brown?

We understand that choosing a law firm for your car accident claim can be a big decision. Rest assured that you are in the best place; we have an enviable reputation for our work in the field of personal injury. We deal with every major car insurance company every day and work on your behalf to sort everything out.

We know what your case is worth and we will fight to recover fair compensation.

• We do all the work, our job is to make it easy for you.
  
• Thorough investigation of the full circumstances of your injury.
• Accurate valuation of your claim.
• Access to a local solicitor who is with you every step of the way.
• Regular updates on the progress of your case.
• No legal jargon. We speak in plain English.
• Independent, third-party reviews about the quality of our service.
  
• Consistently ranked as Scotland's top law firm for personal injury.
• We really do care, because it matters...
  

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